
American Dynamics Illustra Flex Series
25-3
Known Issues
Special Points
• After the camera is added to the NVR, it is not recommended that the user changes any
configurations from camera web GUI unless specified to do so.
• The camera will not add after password is changed and correct password group is selected. This
issue happens intermittently. This is a NVR issue.
• There are 6 profiles on the camera web page, but the NVR only uses profile 1. Ensure profile 1 is
set up prior to adding camera to NVR.
• After the camera is Factory Defaulted from the camera GUI, the RTSP authentication is
disabled. If the user wants the RTSP stream with authentication, the user must enable RTSP
authentication on camera web page before adding to NVR. (Setting Guide:Network Settings-
>RTSP->Authentication->Action).
• Before enabling "Edge based" (for Edge motion detection events) video analysis through the
NVR, you must first configure and enable motion detection, set the motion detection area and
related parameters on the camera side.
• In the NVR, the codec for stream 1 will always be H.264 and the codec for steam 2 will always
be MJPEG. If you require a single MJPEG stream, switch the "Live", "Alarm" and "Rec" to the
second stream
• For the ADCi800F, in order to support both 1920x1080 and 1280x720 resolutions you must
reduce the resolution of the second stream to set both cameras streams to 1920x1080
resolution and then reduce the second stream to 1280x720 resolution.
Model Known Issues Work Around
All You cannot edit "Edge Motion Detection" on
NVR alarm page of a camera which has
"Edge Based" video analysis enabled if
another camera is located in slot 1 and is
offline.
After launching the NVR "Alarms" page, wait
for camera 1 to display the "No video" image
before selecting another camera from the
dropdown menu.
ADCi800F
Series
Changing the first stream resolution back to
2048x1536 or 2304x1296 on dual stream
mode, will not apply unless the second
stream has first been disabled.
In order to enable the first stream with
2048x1536 or 2304x1296, the user must first
disable the second stream.
ADCi800F
Series
On NVR, configuring the following
maximium resolutions (2048x1536 or
2304x1296) the expected Maximum FPS
settings available will be:
For NTSC the Maximum FPS = 15
For PAL the Maximum FPS = 12
To obtain a higher FPS use a lower resolution
than 2048x1536 or 2304x1296.
All The G711 audio is not synchronized with the
video on local VideoEdge client. The audio is
0.5s faster than the video on live view
The audio and video are synchronized for
download clip.
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